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12101 Lihou Court.
Fort Washington, MD
20744
 
Phone: (301) 292-7088
Fax: (301) 292-7388
E-mail: info@ihdinc.org
 
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About Us - Overview
 Turning Knowledge into Performance(TM)
 
Quote from the President
At the Institute, we value our customers and our relationships with them! Our commitment to this value has meant that 70% of our stream of business comes from customer referrals. In fact, a number of our clients have been with us for more than a decade. With more than 30 years in the consulting practice, we bring an understanding of both the human and operational dynamics that make businesses and organizations successful. We bring this knowledge and a high level of professionalism and integrity to each assignment.
 
Finally, we believe that a significant reason for our consulting success and effectiveness is that we place high emphasis on understanding the specific needs of our clients and striving, creatively and professionally, to bring excellence to each assignment/project. We recognize that the business of business is building solid customer relationships and for this reason, know that customer satisfaction is key. Please call me to discuss our performance consulting philosophy, approach, products and services.
 
Vision
We will make a high impact difference on the workplace societies of the world, by using best practice expertise, experience, technology and talent to enhance the performance of individuals, organizations and business.
 
Mission
Improve the performance of workers and workplace societies by providing quality performance improvement consultation, technology and services that result in the highest and best use of human capital.
 
Values
  • People are a priority - the key performance enhancing resource
  • Positive client relationships is a norm
  • Professionalism - an unwavering standard

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    Bullet Please let us know how we can help you respond to performance issues affecting your business!

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    "Change is the only door that must be opened from the inside first, and the first hand on the handle, must be that of the leader."
    Bernard E. Robinson

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