About Our Company

Quote from the President - "At the Institute, we value our customers and our relationships with them. Our commitment to this value has meant that 70% of our business comes from customer referrals. In fact, some of our clients have been with us for more than a decade. With more than 23 years in the consulting practice, we bring an understanding of both the human and operational dynamics that make businesses and organizations successful. We bring this knowledge and a high level of professionalism and integrity to each assignment."

Finally, we believe that the main reason for our consulting success and effectiveness is that we listen well and place high emphasis on understanding the specific needs of our clients and strive, creatively and professionally, to bring excellence to each assignment/project. We recognize that the business of business is building solid customer relationships and for this reason, we know that customer satisfaction is crucial. Please call me to discuss our performance consulting philosophy, approach, products and services.

Vision

We will make a high impact difference on the workplace societies of the world, by using best practice expertise, experience, technology and talent to enhance the performance of individuals, organizations and business.

Mission

Improve the performance of workers and workplace societies by providing quality performance improvement consultation, technology and services that result in the highest and best use of human capital.

Values

  • People are a priority - the key performance enhancing resource
  • Positive client relationships is a norm
  • Professionalism - an unwavering standard

Your people are your bottom line.With human capital efficiency at about 30% in most organizations, keeping your staff in good business shape with customized on-site training is a crucial business investment. At IHD, we help ensure your investment in people pays off.

Bernard E. Robinson